FORD EXCURSION SURVEY RESULTS


POINT SYSTEM

 Strongly agree
 5  Agree

 4
 Neutral

 3
 Disagree  2

 Strongly disagree

 1

Respondent's Background

 2000 Ford Excursion

Trenton, FL

 Mileage: 7,200

 Married, male, 2+ kids

Normal driving, City, Highway,

  Wet,dirt roads

 1/12/2000 review

  Towing to 6,500 lbs

Vehicle Information

 White

 5.4 Liter V-8

Auto, 2WD, XLT, trip computer, lighted running boards

Vehicle Ratings

City Handling?

 4

City noise?

4

Highwy hndling?

 5

Highway noise?

 5

Ease of parking?

 4

Wind noise?

 4

Turning?

 4

Fit and Finish?

 4

Cornering?

 4

Interior wear?

 4

Accelearation?

 5

Exterior wear?

 5

Passing ease?

 5

Electrical?

 5

Hill climbing?

 5

Transmission?

 5

Seat comfort?

4

Braking?

 4

Air-conditioning

 4

Spacious interior?

 4

Heat/defrost?

 5

Repairs?

 No

Storage/Cargo?

 4

Buy again?

yes

Gauges areclear?

 4

Recommend?

 yes

Ride comfort?

 4

Good Value?

 yes

     TOTAL

 105

     AVERAGE  4.375

Comments

"The paint inside drivers [door] has an 8" long crack in it. The truck is overall very nice. Gas mileage has bee very good. Average has been 14 mpg to 15 mpg combined. The dealership service dept. at White Ford Chiefland FL is the worst I have ever seen. It has take them approximately 4mo. and over 5,000mi. to replace the bad rims and tires that came on the truck. I got the problem fixed today 1-12-2000. [It] took delivery on October 1,1999.


Trouble free = no


Bad rims & tires-cracked paint inside drivers door buzz in inst. pannel (dealer could not fix) I fixed it myself I took delivery of truck on 10-1-99. Today is 1-12-2000. After 15 to 20 attempts they finally replaced them by taking a set from one on the sales lot. the coustomer service # in your owners manual is usless. If you do not have a good dealership all I can say is BUYER BEWARE!!!!!!!!!!!!!!!"

Contact owner: bspowers@yahoo.com